About Us - HellCase Phone & Laptop Cases

Our Story

HellCase was born in 2015 from a simple frustration: finding a phone case that offered serious protection without sacrificing style. After our founder, James Harrington, dropped and shattered his third smartphone in two years, he became determined to create something better.

What started as a small operation in a London apartment has grown into a trusted brand serving customers across Europe and beyond. Our team has expanded from just two passionate entrepreneurs to over 30 dedicated professionals, but our core mission remains unchanged: creating exceptional protection for the devices that connect our lives.

Today, HellCase is known for its innovative designs, premium materials, and unwavering commitment to customer satisfaction. We've protected over 500,000 devices and counting, saving our customers countless repair costs and the frustration of damaged technology.

Our Mission

At HellCase, we're on a mission to create the perfect balance of protection, functionality, and style for your most essential devices. We believe that protecting your technology shouldn't mean compromising on aesthetics or adding unnecessary bulk.

We strive to continuously innovate, using the latest materials and manufacturing techniques to create products that exceed expectations and set new standards in the industry.

Our Values

Protection First

We never compromise on the protective qualities of our products. Every design undergoes rigorous testing to ensure it meets our high standards.

Sustainability

We're committed to reducing our environmental impact through eco-friendly materials, responsible manufacturing, and recyclable packaging.

Design Excellence

We believe protection shouldn't come at the expense of aesthetics. Our team of designers works tirelessly to create products that enhance your device's appearance.

Customer Focus

Everything we do is centered around delivering an exceptional experience to our customers, from product development to after-sales support.

Our Manufacturing Process

We take great pride in the quality of our products, which starts with our carefully controlled manufacturing process:

Material Selection: We source only the highest quality materials, from premium silicones and polycarbonates to sustainable alternatives like biodegradable bioplastics.
Precision Engineering: Each case is designed with exact specifications for a perfect fit. We use advanced 3D modeling to ensure every cutout and button cover aligns perfectly.
Rigorous Testing: Before any design goes into production, prototypes undergo extensive drop testing, pressure testing, and everyday use scenarios to ensure they meet our standards.
Quality Control: Each product is inspected before leaving our facility, with random batch testing to maintain consistent quality across production runs.

We're constantly investing in new technologies and processes to improve our products while reducing our environmental footprint.

Meet Our Team

HellCase is powered by a diverse team of passionate professionals committed to creating the best possible products for our customers.

James Harrington

Founder & CEO

Former industrial designer with a passion for creating functional, beautiful products that solve real problems.

Sarah Chen

Head of Product Design

With 15 years of experience in product design, Sarah leads our creative team in developing innovative new products.

Marcus Williams

Materials Engineer

Specializing in sustainable materials, Marcus is constantly exploring new ways to make our products more eco-friendly.

Elena Rodriguez

Customer Experience Director

Dedicated to ensuring every customer interaction with HellCase exceeds expectations.

Our Achievements

Design Excellence Award 2022

Recognized for our innovative approach to combining protection with minimal design.

Best Phone Accessory 2021

Our ShockLock series was named "Best Phone Accessory" by Tech Insider magazine.

Sustainable Business Certification

Awarded for our commitment to reducing environmental impact in manufacturing.

4.8/5 Customer Satisfaction

Maintained an average rating of 4.8/5 across all major review platforms since 2019.

About HellCase