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Customer Service: +44 951 289 0274
Business Inquiries: +44 951 289 0275
Monday - Friday: 9am - 6pm GMT
Saturday: 10am - 4pm GMT
Customer Support: support@hellcsae.com
Sales Inquiries: sales@hellcsae.com
Press: media@hellcsae.com
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Our showroom features all our latest products and our staff are happy to help you find the perfect case for your device.
We offer free standard shipping on all orders over £25. Standard delivery takes 2-5 business days within the UK and 5-10 business days for international orders. Express shipping options are available at checkout.
We offer a 30-day return policy for unused, undamaged items in their original packaging. To initiate a return, please contact our customer service team with your order number. For defective products, we provide replacements or refunds within the warranty period.
Yes, most of our phone cases are designed to be compatible with wireless charging. The product descriptions for each case specify wireless charging compatibility. Our ultra-rugged cases might require removal for some wireless chargers.
All HellCase products come with a 12-month limited warranty covering manufacturing defects. Some premium lines offer extended 24-month warranties. The warranty does not cover normal wear and tear or damage caused by accidents or misuse.